11kkcom Terms & Conditions

11kkcom (hereinafter referred to as "we", "the Platform", or "the Company") is an online Sports Betting platform operated under an international gaming licence. These Terms & Conditions constitutes a binding legal agreement between 11kkcom and its users.

By accessing 11kkcom through our website, mobile app, or any device — or by registering or participating in any betting activity — you Terms & Conditions you are deemed to have fully accepted these terms. If you do not agree with any of them, please refrain from using our services.

11kkcom reserves the right to update these Terms & Conditions at any time. When changes are made, we will post a notice on the website and inform you via your registered email. Continued use of the platform after any update constitutes acceptance of the revised terms.

The following requirements must be met to open an account and use the betting services at 11kkcom:

• You must be 18 years of age or older.
• You must not be a resident of any country or region where online betting is prohibited by law.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person is permitted to hold only one account.
• Accounts must be opened in your own name and for your own use — opening an account on behalf of or in the name of another person is strictly prohibited.

Identity Verification: 11kkcom may request identity verification at any time. This process may require you to submit a photo of your national ID, passport, or driving licence, along with proof of address. Withdrawals may be placed on hold until verification is complete.

You are responsible for the security of your own account. Keep your password strong and never share it with anyone. If you suspect any unauthorized access to your account, contact us immediately.

All betting activity on 11kkcom is governed by the following rules:

• Once a bet is accepted and confirmed, it cannot be cancelled.
• Always verify the odds and stake amount carefully before submitting a bet.
• Pre-match bets are accepted before an event begins. Live betting is available while the event is in progress.
• 11kkcom reserves the right to void any bets placed due to technical errors or incorrect odds.
• If an event is cancelled or suspended, the bet amount will be refunded.
• Maximum bet limits may vary depending on the event and market.

Live Betting: Odds in live betting change rapidly. After a bet is submitted, the system may re-offer it at updated odds — you will have the option to accept or decline. 11kkcom is not responsible for any missed bets due to connection issues.

Result Determination: All event outcomes are determined based on official results from internationally recognised sports authorities. In the event of any dispute, the decision of 11kkcom shall be final.

11kkcom supports popular mobile banking methods in Bangladesh. For full details on deposits and withdrawals, visit our payments page available.

• A minimum deposit amount applies — see the payments page for details.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals can only be processed using the same method used for the original deposit.
• Withdrawals may be put on hold if identity verification has not been completed.
• There are no hidden fees on transactions — though payment gateway charges may apply.
• Daily withdrawal limits apply.

Bonus Balance: Bonus balances cannot be withdrawn directly. They will be converted to real balance only once the applicable wagering requirements have been met.

11kkcom regularly offers a variety of bonuses and promotional offers. Each offer carries its own terms and conditions, detailed on the relevant promotion page. However, certain general conditions apply to all bonuses:

• Each welcome bonus can only be claimed once.
• Bonuses must be claimed within a specified time window — any unclaimed bonus will expire after the deadline.
• Only real money bets count toward meeting wagering requirements.
• 11kkcom's decision regarding bonus eligibility is final.
• Misuse of the bonus system may result in bonus cancellation and account suspension.
• Multiple bonus claims from the same IP address or device are not permitted.

Referral Program: To receive a referral bonus, the referred person must have a verified account and complete their first deposit.

The following activities are strictly prohibited on the 11kkcom platform:

• Involvement in match fixing or any form of sports corruption.
• Creating multiple accounts to exploit bonus offers.
• Placing bets using bots, scripts, or any automated software.
• Using the platform for money laundering or any illegal financial transactions.
• Exploiting system vulnerabilities or technical flaws to gain an unfair advantage.
• Attempting to hack or steal another user's account information.
• Operating an account on behalf of a minor.

11kkcom is firmly committed to responsible betting. We want our users to enjoy betting as a form of entertainment — not as an emotional impulse or under financial pressure.

• We advise you not to bet beyond your means.
• Users may set their own deposit or betting limits at any time.
• Temporary break and self-exclusion options are available.
• If you notice signs of problem gambling, our support team is available to help.

For more details on responsible betting, visit our Responsible Gaming page available.

11kkcom reserves the right to suspend or permanently close an account under the following circumstances:

• Violating these terms and conditions.
• Providing false or incomplete information.
• If identity verification fails or required documents are not submitted.
• If evidence of fraudulent activity is found.
• Accounts that have been inactive for an extended period (over 12 months).

Closed by User: You may close your account at any time by contacting our support team. Before closing your account, please ensure all pending withdrawals have been completed.

To learn more about how we collect, store, and use your personal information, please refer to our Privacy Policy Please read. The key points are:

• We only collect information that is strictly necessary.
• Your information is never sold to third parties.
• Information may be disclosed to the relevant authorities where required by law.
• All data is secured with SSL encryption.
• You have the right to request correction or deletion of your personal data.

If a dispute arises between 11kkcom and a user, we will first seek to resolve it through direct discussion. Please contact our support team to begin this process.

• An initial response will be provided within 7 business days of receiving your complaint.
• Complex cases may take up to 30 business days to resolve.
• If the matter cannot be resolved through discussion, we will seek resolution through independent mediation.
• In any dispute regarding the outcome of a bet, the official result of the relevant event shall be considered final.

These Terms & Conditions are governed by international gaming laws. In the event of any legal dispute, the jurisdiction of the relevant licensing authority shall apply.

11kkcom reserves the right to make changes to these Terms & Conditions at any time, in part or in full. In the event of changes, we will:

• We will post a notice on the website homepage.
• We will notify you of any changes via your registered email.
• We will clearly state the effective date of any updated terms.

Continued use of the platform after any changes takes effect constitutes full acceptance of the updated terms. If you do not agree to the new terms, please contact us to close your account.

These Terms & Conditions If you have any questions or comments regarding this, please get in touch with us:

• Email: support@11kkcom.ws
• Live Chat: Log in to the platform and chat with us directly.
• Support Hours: 7 days a week, 24 hours a day.

For more information, visit our FAQ page View or About Us page.